Shipping Policy

Shipping Policy – TALER GROUP PTY LTD, T/A Gladis
Last Updated: September 2025



Processing Times

  • Orders are processed within 3 business days of payment being received.

  • You’ll receive confirmation and tracking details once dispatched.



Shipping Methods & Costs

  • We ship Australia-wide using Australia Post & specialty couriers.

  • Standard shipping: 3-5 business days

  • Express shipping: 1-3 business days

  • NOTE: Delivery times are estimates and may vary due to factors outside our control. The advertised shipping timeframes are for major city locations around Australia. For regional or remote orders, shipping times may be longer.



International Shipping

  • If available, international orders may be subject to customs duties and taxes, which are the customer’s responsibility.



Lost or Delayed Orders

  • We are not liable for parcels lost or stolen after dispatch. Please contact the courier directly for assistance.



Contact Us

TALER GROUP PTY LTD, T/A Gladis
ACN: 680 273 214
PO Box 3165, Loganholme, QLD, 4129, Australia
Email: [email protected]
Phone: +61 487 766 626

0487 766 626